Questions and Answers
Questions and Answers
What time should I choose?
You can pick anytime you want between our hours of operations 8:00 am - 5:30 pm and we will contact you 24-48 hours before your scheduled cleaning to confirm your appointment.
What days do you clean homes?
Monday through Friday, although special arrangements can be made for weekend cleanings.
How often should I have my home cleaned?
That is a personal preference. If you choose to book recurring, your options are weekly, bi-weekly, or Monthly, you can also book on an occasional basis. You can choose and customize your cleanings to meet your particular needs or budget.
What if I only want the common areas of my home cleaned?
No Problem Just make a note under "comments" that you only want common areas cleaned. And You'll be receive a reduced rate.
Do the cleaners bring their own cleaning supplies?
Yes, we bring our own cleaning supplies and equipment. If you'd like to use organic or a special product I ask that please have said product/s or provide with the product details and we will buy that product, with then price will be added on to your service bill.
What if the services take longer than time given?
Unlike other services, A Bucket Of Clean LLC has a service quote, not a time quote. This means that the cleaning agents will stay as long as they need to complete the clean at no additional cost.
Do you service my area?
Simply just give us a call, or email of your city and we will contact you with more details.
Do I have to be home?
You do not have to be home for your clean as long as your cleaner has proper directions for entering and exiting your home. Please input/give these instructions when booking your appointment. For our clients with access codes we provide a lock box so that your keys are kept at your home.
What about my pets?
All of us at A Bucket Of Clean LLC love animals. Upon booking services, we like to put your pets names on your file so the crews can address them by name. Any special instructions, regarding your pets is also included in your file.
What is included in a standard cleaning?
Our cleaning consist of attention to detail. With professional cleaning, we clean corners not cut them! Before we clean, we'd like to know if you have any special cleaning requests.
Are there any hidden fees?
Simply NO! We charge a flat rate price for our cleaning. No hidden fees or additional charges. We give you all pricing upfront.
Can I request special tasks or extras?
Yes of course! Just give me a call, text or email and I will apply our unique approach to your unique request.